Tax and customs legislation will be understood more easily, thanks to a workshop on efficient communication for over 100 officials

On September 12, the EU-funded project “Moldova is Europe – Support for EU Integration”, the Ministry of Finance, the State Tax Service and the Customs Service, in partnership with the publication ‘Monitorul Fiscal’ organized a workshop dedicated to improving communication on national tax and customs legislation harmonized with EU directives, which brought together more than 100 officials and experts.

The workshop gathered representatives of partner institutions, practitioners, and authors of the publication, who explored how messages about the alignment of national tax and customs legislation with the EU acquis can be accurately and consistently formulated and delivered, while identifying the most effective communication channels. The agenda included conclusions and recommendations arising from bilateral screenings and negotiation position papers, reforms implemented under Chapter 16 (Taxation) and Chapter 29 (Customs Union), along with strategies and tools to ensure proper communication of the progress made and of the upcoming actions.

By equipping officials with the skills to clearly and consistently convey information on ongoing tax and customs reforms, the workshop contributed to enhancing public understanding, fostering trust in institutional actions, and ensuring that citizens are properly informed on Moldova’s alignment to EU directives, thereby supporting a more informed and participatory approach to the country’s European integration process.