The project, funded by the European Union and implemented by People in Need (PIN) Moldova, seeks to improve access to quality public services and strengthen social cohesion during Moldova’s reform and EU accession process. It works with civil society organisations (CSOs), public service providers, and local and national authorities to ensure vulnerable and marginalised groups are not left behind. The project also anticipates and mitigates internal and external threats to peace and stability by fostering constructive dialogue, inclusive policymaking, and active civic engagement.

• Improve access to information about public and social services, particularly for vulnerable and marginalised groups.
• Facilitate constructive dialogue between communities, authorities, and civil society organisations.
• Strengthen social cohesion and support conflict prevention mechanisms.
• Raise awareness of ongoing reforms and the EU accession process.
• Build the capacity of CSOs and public institutions to address challenges, engage communities, and lead joint initiatives.

Outcome 1 – Improved access to public services for vulnerable groups:
• Public services at risk of interruption mapped and identified.
• Feedback and request channels for vulnerable groups maintained.
• Needs and trends assessed, services prioritised, and matched with CSOs.
• CSO sub-grants effectively utilised to provide public services.
• Direct cash or in-kind support provided to vulnerable residents.

Outcome 2 – Strengthened institutional and community capacities
• Capacity-building plan for public service personnel developed and tested.
• CSO representatives trained to promote dialogue, mediate conflicts, and lead joint initiatives.
• Participatory processes and community–authority initiatives implemented through targeted grants.

Outcome 3 – Enhanced awareness and media literacy
• Awareness-raising and social media campaigns addressing reforms, EU integration, and disinformation implemented.
• Community-based media and digital literacy initiatives supported.
• Inclusive grassroots processes (public hearings, forums, citizen councils) promoted to build trust and prevent social tension.

Outcome 4 – Improved communication on diversity and inclusion
• Journalists and young communicators equipped with tools and skills to promote intercultural dialogue and social cohesion.
• Youth engaged in producing narratives on diversity and reforms through digital platforms and social media.